Get in Touch with KVDA

We're here to help with all your inquiries. Reach us through WhatsApp for instant support or visit our offices.

Chat with us on WhatsApp

Get instant responses during business hours

Business Hours: Mon-Fri 8:00 AM - 5:00 PM (EAT)

Our Offices

Visit us at our convenient locations

Headquarters

Main Office

KVDA Plaza

Oloo Street, Eldoret

Nairobi Shop

Sales & Marketing

Opposite World Bank

Upperhill, Nairobi

Nairobi Liaison

Administrative Office

Other Ways to Reach Us

Choose your preferred communication method

Email Us

Traditional email support

info@kvda.go.ke

Call Us

Direct phone support

+254 (053) 206 3361

Visit Us

In-person consultation

KVDA Plaza, Eldoret

Frequently Asked Questions

Quick answers to common questions

What are your business hours?

We're open Monday to Friday, 8:00 AM to 5:00 PM (East Africa Time). Our WhatsApp support is available during these hours for instant responses.

How quickly do you respond to WhatsApp messages?

During business hours, we typically respond to WhatsApp messages within 15-30 minutes. Outside business hours, we'll get back to you first thing the next business day.

Can I visit your offices without an appointment?

Yes, you can visit our offices during business hours. However, we recommend contacting us via WhatsApp first to ensure the right person is available to assist you.

Do you provide services outside Eldoret and Nairobi?

Yes, we serve the entire Kerio Valley region and beyond. Contact us via WhatsApp to discuss how we can assist you regardless of your location.